Frequently asked questions

Home Watch is a scheduled visual check of an unoccupied property for obvious concerns, such as leaks, moisture, pest activity, or damage. It is not a technical home inspection, continuous monitoring, or a guarantee that every issue will be detected.

You can choose monthly, every two weeks, or weekly visits. Every two weeks means one visit every 14 days, which is not the same as twice per month. Your visit frequency is agreed before service begins.

After each visit you receive dated photos and a written summary of observed conditions and any concerns.

You are notified promptly when an obvious concern is found. Boca Elite Home Watch can help coordinate the appropriate Boca Elite service, and any additional work requires a separate estimate and your approval before it begins.

Yes. Return preparation is arranged in advance — ideally a week or two before you land — and is quoted separately from your Home Watch plan. Availability, scope, and timing are confirmed with you first.

Golf cart care is an optional add-on. It includes visual checks, reporting visible tire or battery concerns, and coordination of charging or storage routines following your cart's manufacturer instructions. Repairs and battery replacements require a separate estimate and approval.

Access is arranged through a secure handover during onboarding. Please never share alarm codes, door codes, or sensitive access instructions through the public form.

No. Recurring Home Watch visits, seasonal preparation, and golf cart care are separately priced services and are not included in the $365 annual Home Care Membership.

No. Repairs, purchases, specialist services, and extras require separate approval and payment. We can help coordinate the appropriate Boca Elite service once you approve the estimate.